Privacy Policy

Effective Date: April 18, 2025

At ServLegacy (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data—particularly when communicating with you via SMS through our ServiceTitan platform—as well as when you visit our website https://www.servlegacy.com or use our services.

By using our site or opting into our SMS communications, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our services.

a. Personal Information

This includes (but is not limited to):

• Name
• Phone number
• Email address
• Mailing address
• Any other information you provide through our website or SMS platform

b. Non-Personal Information

This may include:

• Browser type
• IP address
• Device information
• Pages visited
• Time and date of visit
• Referring website

2. Use of Your Information

Your personal information is used to:

• Provide service updates, reminders, or special offers
• Send promotional SMS messages (if opted in)
• Respond to inquiries or customer support requests
• Improve our services and communication

We do not sell, trade, or share your personal information with third parties for their own marketing purposes.

3. Data Sharing

We do not share your personal data for marketing or promotional use. However, we may share necessary information with:

• Trusted service providers who help operate our business (e.g., SMS platforms, scheduling software, IT support)
  These partners are required to protect your data and use it only in accordance with this Privacy Policy.

4. SMS Communications & Opt-Out Instructions

By opting into SMS communication, you consent to receiving service-related texts from ServLegacy. These messages may include:

• Appointment reminders
• Service notifications
• Promotions or special offers

You may opt out of receiving SMS messages at any time by replying with any of the following keywords:
STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
After opting out, you will no longer receive SMS communications from us.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze user activity for performance and marketing insights

You can change your browser settings to disable cookies, but some features may not function correctly.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission over the internet or via SMS is completely secure.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Opt out of certain data uses
• Withdraw consent to SMS or marketing communication

To make a request, contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting any personal information.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under that age. If we discover such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected on this page with a new effective date. Continued use of our services or opt-in communication confirms your agreement to these updates.

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

ServLegacy
Email: info@servlegacy.com
Website: https://www.servlegacy.com